# Sprout Social: Cloudfare issues - degraded performance

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-12-05 09:17 UTC · Resolved: 2025-12-05 09:33 UTC · Duration: 16 min
- Updates: 3
- [Vendor status page: https://stspg.io/bcq1bf6r6fyh](https://stspg.io/bcq1bf6r6fyh)
- [Company: Sprout Social](https://rewindex.com/company/sprout-social.md)

## Part of an outage event

- [Cloudflare outage, Dec 5, 2025: 46 vendors, 46 incidents](https://rewindex.com/events/2025-12-05-cloudflare)
- This incident blames Cloudflare as the cause. (hop 1, posted +30 min vs the first vendor naming Cloudflare)
- Evidence: “…en restored and are now fully operational. Thank you for your patience and understanding. Cloudflare is currently experiencing issues that are affecting Sprout’s access for some customers. We are watc…”

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>18 vendors, 18 blamed Cloudflare<br/>Unbounce, Expo, GitLab +15"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed Cloudflare<br/>Klaviyo"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 2 blamed Cloudflare<br/>Bitrise, Sigma Computing"]:::blames
  root --> later
  me["Sprout Social (this incident)<br/>posted +30 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2025-12-05 09:17 UTC: Cloudflare is currently experiencing issues that are affecting Sprout’s access for some customers.  We are watching the situation closely and appreciate your patience. You can subscribe to receive updates on any changes.
- **monitoring** 2025-12-05 09:28 UTC: The fix has been applied, and services should now be operating as expected. We will continue to monitor the situation to ensure everything remains stable.
- **resolved** 2025-12-05 09:33 UTC: Cloudfare incident has been resolved, and all services have been restored and are now fully operational. Thank you for your patience and understanding.


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Canonical: https://rewindex.com/company/sprout-social/incidents/28x9knlps60w · Markdown: https://rewindex.com/company/sprout-social/incidents/28x9knlps60w.md · JSON: https://rewindex.com/api/v1/companies/sprout-social/incidents/28x9knlps60w · Generated 2026-10-20T00:07:35.153Z