# Speechmatics: portal.speechmatics.com - Partial Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-10-02 10:38 UTC · Resolved: 2024-10-02 11:12 UTC · Duration: 34 min
- Updates: 3 · Affected components: Portal (portal.speechmatics.com), portal.speechmatics.com
- [Vendor status page: https://stspg.io/b9xzl04fvbfc](https://stspg.io/b9xzl04fvbfc)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **identified** 2024-10-02 10:38 UTC: We have identified an issue when users attempt to sign up to portal.speechmatics.com. Our team is currently working to restore the service. We apologize for any inconvenience.
- **monitoring** 2024-10-02 10:56 UTC: New users should now be able to sign up to the portal. We are continuing to monitor the issue for any changes
- **resolved** 2024-10-02 11:12 UTC: This issue is now resolved

## Rewindex changes for this incident

- 2024-10-02 10:38 UTC: [Major incident: portal.speechmatics.com - Partial Outage](https://rewindex.com/change/i8686920bc55ba2.md)


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Canonical: https://rewindex.com/company/speechmatics/incidents/wy55m5f80ldd · Markdown: https://rewindex.com/company/speechmatics/incidents/wy55m5f80ldd.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/wy55m5f80ldd · Generated 2026-10-19T21:08:20.278Z