# Speechmatics: Batch SaaS EU1/US1 - Partial Outage

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-27 16:00 UTC · Resolved: 2025-08-27 17:30 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://stspg.io/hf1r1s9k47dt](https://stspg.io/hf1r1s9k47dt)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **resolved** 2025-08-27 17:30 UTC: We identified that a subset of jobs submitted to our Batch SaaS EU1/US1 endpoints between 15:22 and 15:54 BST were not accepted and resulted in 5XX errors. The issue was traced to a misconfiguration in one of our services, which has since been corrected, and normal performance has been restored. We apologise for the inconvenience caused.


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Canonical: https://rewindex.com/company/speechmatics/incidents/kqqybjnlsm7n · Markdown: https://rewindex.com/company/speechmatics/incidents/kqqybjnlsm7n.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/kqqybjnlsm7n · Generated 2026-10-19T22:29:57.136Z