# Speechmatics: Partial portal outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-27 13:36 UTC · Resolved: 2025-10-27 13:45 UTC · Duration: 8 min
- Updates: 2 · Affected components: Portal (portal.speechmatics.com), portal.speechmatics.com
- [Vendor status page: https://stspg.io/wg37kxq9kbbx](https://stspg.io/wg37kxq9kbbx)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **identified** 2025-10-27 13:36 UTC: We have identified an issue affecting portal sign-ups and access of billing details in the portal.
- **resolved** 2025-10-27 13:45 UTC: This incident has been resolved. Sign-ups and access of billing details in the portal should now be fully operational.

## Rewindex changes for this incident

- 2025-10-27 13:36 UTC: [Major incident: Partial portal outage](https://rewindex.com/change/i99542e7e25160b.md)


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Canonical: https://rewindex.com/company/speechmatics/incidents/jchj6gsz0yk3 · Markdown: https://rewindex.com/company/speechmatics/incidents/jchj6gsz0yk3.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/jchj6gsz0yk3 · Generated 2026-10-19T21:09:56.587Z