# Speechmatics: portal.speechmatics.com - Outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-16 08:38 UTC · Resolved: 2026-07-16 10:53 UTC · Duration: 2.3 h
- Updates: 4 · Affected components: Portal (portal.speechmatics.com)
- [Vendor status page: https://stspg.io/n7s8m2y6177d](https://stspg.io/n7s8m2y6177d)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Part of an outage event

- [AWS outage, Jul 16, 2026: 27 vendors, 29 incidents](https://rewindex.com/events/2026-07-16-aws)
- This incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted −5 min vs AWS’s own post)

```mermaid
flowchart LR
  root["AWS<br/>posted 08:44 UTC"]:::root
  before["Posted before AWS did<br/>2 vendors, 1 blamed AWS<br/>FusionAuth, Upstash"]:::blames
  root --> before
  h1["Within an hour<br/>2 vendors, 2 blamed AWS<br/>Coda, Grammarly"]:::blames
  root --> h1
  p0["Anthropic<br/>posted −5 min, did not name AWS"]:::timing
  root -.-> p0
  k0["GitHub, GitHub Copilot<br/>+12 h 21 min"]:::hop2
  p0 -->|"blamed Anthropic"| k0
  me["Speechmatics (this incident)<br/>posted −5 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2026-07-16 08:38 UTC: We’re experiencing a service outage on portal.speechmatics.com. Our team is currently working to restore the service. We apologize for any inconvenience.
- **identified** 2026-07-16 08:55 UTC: Our third-party authentication provider has a confirmed outage. We are monitoring the situation closely and will provide an update as soon as we have more information. We apologize for the disruption.
- **monitoring** 2026-07-16 10:20 UTC: We have confirmed that the authentication issues have been resolved by our third-party provider. Service has completely returned to normal. Thank you for your patience.
- **resolved** 2026-07-16 10:53 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-16 08:38 UTC: [Critical incident: portal.speechmatics.com - Outage](https://rewindex.com/change/i8268d174b011d0.md)


---
Canonical: https://rewindex.com/company/speechmatics/incidents/hxpl552l49jy · Markdown: https://rewindex.com/company/speechmatics/incidents/hxpl552l49jy.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/hxpl552l49jy · Generated 2026-10-19T21:09:12.103Z