# Speechmatics: RT SaaS EU - Session concurrency values maintenance

> Speechmatics maintenance “RT SaaS EU - Session concurrency values maintenance” on 2026-11-02: impact maintenance (vendor’s label), 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/speechmatics/incidents/8xzynx1ds4dj
Last updated: 2026-11-03T10:33:44Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: verifying · edited after publishing
- Started: 2026-11-02 20:00 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 3 · Affected components: Realtime SaaS - EU
- [Vendor status page: https://status.speechmatics.com/incidents/8xzynx1ds4dj](https://status.speechmatics.com/incidents/8xzynx1ds4dj)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **scheduled** 2026-10-30 12:04 UTC: Scheduled maintenance: RT SaaS EU - session concurrency values When: 2nd November 2026 20:00 UTC to 4th November 2026 20:00 UTC The usage value in the Info message (type: concurrent\_session\_usage) sent by the Realtime (RT) SaaS API may show a number lower than your true concurrency during this maintenance window. This is while we migrate the infrastructure that tracks concurrent session usage for the RT SaaS API. What this means for you: - Your quota limits and the number of concurrent sessions you can open are unchanged - Your quota headroom is unaffected, so you will not unexpectedly receive quota errors - There will be no disruption to general RT SaaS service or availability. This will only affect session concurrency values from the API. - No action is required on your end Reported usage will be accurate again after the maintenance window.
- **in progress** 2026-11-02 20:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **verifying** 2026-11-03 10:29 UTC: Maintenance was successfully completed at 20:11 UTC on 2nd November 2026. Some customers may still experience usage values lower than true concurrency until 4th November 2026 20:00 UTC.

## Rewindex changes for this incident

- 2026-11-02 20:03 UTC: [Incident updated: RT SaaS EU - Session concurrency values maintenance](https://rewindex.com/change/re183b20dcf5d53.md)
- 2026-11-03 10:33 UTC: [Incident updated: RT SaaS EU - Session concurrency values maintenance](https://rewindex.com/change/rcb4586c3f4fc78.md)

## Cite this

Maintenance posted by Speechmatics, started 2026-11-02 20:00 UTC, not resolved, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/speechmatics/incidents/8xzynx1ds4dj
- Citation: Speechmatics, “RT SaaS EU - Session concurrency values maintenance” (2026-11-02 20:00 UTC). Archived by Rewindex: https://rewindex.com/company/speechmatics/incidents/8xzynx1ds4dj (CC BY 4.0).
- Markdown link: `[Speechmatics: RT SaaS EU - Session concurrency values maintenance (2026-11-02)](https://rewindex.com/company/speechmatics/incidents/8xzynx1ds4dj)`


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Canonical: https://rewindex.com/company/speechmatics/incidents/8xzynx1ds4dj · Markdown: https://rewindex.com/company/speechmatics/incidents/8xzynx1ds4dj.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/8xzynx1ds4dj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:00.151Z