# Speechmatics: RT Cloud US - Elevated connect time

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-07 08:41 UTC · Resolved: 2025-04-07 15:10 UTC · Duration: 6.5 h
- Updates: 5 · Affected components: Realtime SaaS - US, RT Cloud US
- [Vendor status page: https://stspg.io/tnqklnnnp9gg](https://stspg.io/tnqklnnnp9gg)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **monitoring** 2025-04-07 08:41 UTC: We are experiencing degraded performance in our USA region. Between 01:00 GMT to 06:00 GMT a subset of requests from customers may have seen elevated connect time to our service due to network issues in USA cloud region. We have applied a mitigation and restored service to normal level. We will continue to monitor the situation for any changes. We apologise for any inconvenience.
- **monitoring** 2025-04-07 10:12 UTC: We are continuing to monitor for any further issues.
- **monitoring** 2025-04-07 12:24 UTC: We are continuing to monitor for any further issues.
- **monitoring** 2025-04-07 13:50 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-04-07 15:10 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/speechmatics/incidents/8wnhzq0bwxg3 · Markdown: https://rewindex.com/company/speechmatics/incidents/8wnhzq0bwxg3.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/8wnhzq0bwxg3 · Generated 2026-10-19T21:10:18.256Z