# SparkPost: Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-24 15:34 UTC · Resolved: 2025-09-24 17:20 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: SMTP Delivery - EUROPE, SMTP Delivery (Outbound Message Delivery) - SMTP Delivery - EUROPE
- [Vendor status page: https://stspg.io/ct0qs3zs84gg](https://stspg.io/ct0qs3zs84gg)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **investigating** 2025-09-24 15:34 UTC: We are investigating an increase in delivery latency for some outbound messages.  (NOTE: This does not impact our customers hosted in the US.)
- **identified** 2025-09-24 15:56 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-09-24 16:52 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-09-24 17:20 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/sparkpost/incidents/yqx1cm8yvfwn · Markdown: https://rewindex.com/company/sparkpost/incidents/yqx1cm8yvfwn.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/yqx1cm8yvfwn · Generated 2026-10-19T21:10:39.325Z