# SparkPost: Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)

> SparkPost status incident “Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)” on 2018-01-25: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/xpq3kkjpm346
Last updated: 2018-01-25T08:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-01-25 06:13 UTC · Resolved: 2018-01-25 08:19 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/xpq3kkjpm346](https://status.sparkpost.com/incidents/xpq3kkjpm346)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2018-01-25 08:19 UTC: The issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SparkPost, started 2018-01-25 06:13 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/xpq3kkjpm346
- Citation: SparkPost, “Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)” (2018-01-25 06:13 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/xpq3kkjpm346 (CC BY 4.0).
- Markdown link: `[SparkPost: Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only) (2018-01-25)](https://rewindex.com/company/sparkpost/incidents/xpq3kkjpm346)`


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Canonical: https://rewindex.com/company/sparkpost/incidents/xpq3kkjpm346 · Markdown: https://rewindex.com/company/sparkpost/incidents/xpq3kkjpm346.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/xpq3kkjpm346 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:58:03.884Z