# SparkPost: Elevated 5xx API error rates, increased latency, and delayed data for some SparkPost and SparkPost Enterprise customers (US hosted only)

> SparkPost status incident “Elevated 5xx API error rates, increased latency, and delayed data for some SparkPost and SparkPost Enterprise customers (US hosted only)” on 2020-10-26: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/xdpzp7mrpfkj
Last updated: 2020-10-26T19:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-26 18:34 UTC · Resolved: 2020-10-26 19:39 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/xdpzp7mrpfkj](https://status.sparkpost.com/incidents/xdpzp7mrpfkj)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2020-10-26 19:39 UTC: All data is all caught up, API latency is back to normal, and API error rate has returned to 0. This incident is resolved, we appreciate your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SparkPost, started 2020-10-26 18:34 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/xdpzp7mrpfkj
- Citation: SparkPost, “Elevated 5xx API error rates, increased latency, and delayed data for some SparkPost and SparkPost Enterprise customers (US hosted only)” (2020-10-26 18:34 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/xdpzp7mrpfkj (CC BY 4.0).
- Markdown link: `[SparkPost: Elevated 5xx API error rates, increased latency, and delayed data for some SparkPost and SparkPost Enterprise customers (US hosted only) (2020-10-26)](https://rewindex.com/company/sparkpost/incidents/xdpzp7mrpfkj)`


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Canonical: https://rewindex.com/company/sparkpost/incidents/xdpzp7mrpfkj · Markdown: https://rewindex.com/company/sparkpost/incidents/xdpzp7mrpfkj.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/xdpzp7mrpfkj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:05:06.729Z