# SparkPost: Click and open tracking errors for some SparkPost and SparkPost Enterprise customers (US hosted only)

> SparkPost status incident “Click and open tracking errors for some SparkPost and SparkPost Enterprise customers (US hosted only)” on 2020-03-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/wktw7s528f4g
Last updated: 2020-03-18T22:43:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-03-18 22:43 UTC · Resolved: 2020-03-18 22:43 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/wktw7s528f4g](https://status.sparkpost.com/incidents/wktw7s528f4g)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2020-03-18 22:43 UTC: RESOLVED: Open and click-tracking links using the domain of go.sparkpostmail.com were returning a 503 for some period of time earlier today. This is one of the default domains provided by SparkPost. Any custom tracking domain was not affected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by SparkPost, started 2020-03-18 22:43 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/wktw7s528f4g
- Citation: SparkPost, “Click and open tracking errors for some SparkPost and SparkPost Enterprise customers (US hosted only)” (2020-03-18 22:43 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/wktw7s528f4g (CC BY 4.0).
- Markdown link: `[SparkPost: Click and open tracking errors for some SparkPost and SparkPost Enterprise customers (US hosted only) (2020-03-18)](https://rewindex.com/company/sparkpost/incidents/wktw7s528f4g)`


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Canonical: https://rewindex.com/company/sparkpost/incidents/wktw7s528f4g · Markdown: https://rewindex.com/company/sparkpost/incidents/wktw7s528f4g.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/wktw7s528f4g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:18:07.884Z