# SparkPost: Data processing delays for SparkPost customers - US and EU regions

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-05 19:16 UTC · Resolved: 2025-12-05 22:23 UTC · Duration: 3.1 h
- Updates: 4 · Affected components: Metrics API - Metrics API - USA, Metrics API - USA, SparkPost Application - USA, SparkPost Application (WebUI) - SparkPost Application - USA, SparkPost Application - EUROPE, SparkPost Application (WebUI) - SparkPost Application - EUROPE, Metrics API - EUROPE, Metrics API - Metrics API - EUROPE
- [Vendor status page: https://stspg.io/k46htlw1dxgg](https://stspg.io/k46htlw1dxgg)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **investigating** 2025-12-05 19:16 UTC: Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
- **identified** 2025-12-05 20:24 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2025-12-05 21:43 UTC: Metrics API is fully caught up. We are continuing work to restore full data availability in the UI.
- **resolved** 2025-12-05 22:23 UTC: The incident has been resolved.


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Canonical: https://rewindex.com/company/sparkpost/incidents/vynxpny87z8y · Markdown: https://rewindex.com/company/sparkpost/incidents/vynxpny87z8y.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/vynxpny87z8y · Generated 2026-10-19T21:08:40.902Z