# SparkPost: Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)

> SparkPost status incident “Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)” on 2018-09-28: impact minor (vendor’s label), 46 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/srgs20qtksyr
Last updated: 2018-09-28T14:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-09-28 13:15 UTC · Resolved: 2018-09-28 14:01 UTC · Duration: 46 min
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/srgs20qtksyr](https://status.sparkpost.com/incidents/srgs20qtksyr)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2018-09-28 14:01 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SparkPost, started 2018-09-28 13:15 UTC, resolved after 46 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/srgs20qtksyr
- Citation: SparkPost, “Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)” (2018-09-28 13:15 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/srgs20qtksyr (CC BY 4.0).
- Markdown link: `[SparkPost: Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only) (2018-09-28)](https://rewindex.com/company/sparkpost/incidents/srgs20qtksyr)`


---
Canonical: https://rewindex.com/company/sparkpost/incidents/srgs20qtksyr · Markdown: https://rewindex.com/company/sparkpost/incidents/srgs20qtksyr.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/srgs20qtksyr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:06:01.238Z