# SparkPost: Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)

> SparkPost status incident “Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)” on 2018-01-11: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/q36bh2v5ptyc
Last updated: 2018-01-11T19:38:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-01-11 17:22 UTC · Resolved: 2018-01-11 19:38 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/q36bh2v5ptyc](https://status.sparkpost.com/incidents/q36bh2v5ptyc)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2018-01-11 19:38 UTC: The issue with our APIs returning 5xx errors has been identified and resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SparkPost, started 2018-01-11 17:22 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/q36bh2v5ptyc
- Citation: SparkPost, “Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)” (2018-01-11 17:22 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/q36bh2v5ptyc (CC BY 4.0).
- Markdown link: `[SparkPost: Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only) (2018-01-11)](https://rewindex.com/company/sparkpost/incidents/q36bh2v5ptyc)`


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Canonical: https://rewindex.com/company/sparkpost/incidents/q36bh2v5ptyc · Markdown: https://rewindex.com/company/sparkpost/incidents/q36bh2v5ptyc.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/q36bh2v5ptyc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:18:15.720Z