# SparkPost: Elevated 5xx Events API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)

> SparkPost status incident “Elevated 5xx Events API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)” on 2020-04-06: impact minor (vendor’s label), 3.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/mb335wy383r3
Last updated: 2020-04-06T22:38:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-06 19:18 UTC · Resolved: 2020-04-06 22:38 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/mb335wy383r3](https://status.sparkpost.com/incidents/mb335wy383r3)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2020-04-06 22:38 UTC: The backend service issue is resolved. Data processing has been fully restored and there are no more Events API errors. Please retry any failed requests. Sorry for the inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SparkPost, started 2020-04-06 19:18 UTC, resolved after 3.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/mb335wy383r3
- Citation: SparkPost, “Elevated 5xx Events API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)” (2020-04-06 19:18 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/mb335wy383r3 (CC BY 4.0).
- Markdown link: `[SparkPost: Elevated 5xx Events API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only) (2020-04-06)](https://rewindex.com/company/sparkpost/incidents/mb335wy383r3)`


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Canonical: https://rewindex.com/company/sparkpost/incidents/mb335wy383r3 · Markdown: https://rewindex.com/company/sparkpost/incidents/mb335wy383r3.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/mb335wy383r3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:27:58.161Z