# SparkPost: Elevated errors & timeouts in Metrics, Message Events, and Account API and some UI Errors/slowness

> SparkPost status incident “Elevated errors & timeouts in Metrics, Message Events, and Account API and some UI Errors/slowness” on 2017-10-07: impact minor (vendor’s label), 3.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/lv5ljmmngxgt
Last updated: 2017-10-07T17:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-10-07 14:08 UTC · Resolved: 2017-10-07 17:19 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/lv5ljmmngxgt](https://status.sparkpost.com/incidents/lv5ljmmngxgt)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2017-10-07 17:19 UTC: The issue has been resolved. We will continue to monitor the situation and make additional performance tuning changes as needed. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SparkPost, started 2017-10-07 14:08 UTC, resolved after 3.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/lv5ljmmngxgt
- Citation: SparkPost, “Elevated errors & timeouts in Metrics, Message Events, and Account API and some UI Errors/slowness” (2017-10-07 14:08 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/lv5ljmmngxgt (CC BY 4.0).
- Markdown link: `[SparkPost: Elevated errors & timeouts in Metrics, Message Events, and Account API and some UI Errors/slowness (2017-10-07)](https://rewindex.com/company/sparkpost/incidents/lv5ljmmngxgt)`


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Canonical: https://rewindex.com/company/sparkpost/incidents/lv5ljmmngxgt · Markdown: https://rewindex.com/company/sparkpost/incidents/lv5ljmmngxgt.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/lv5ljmmngxgt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:00.363Z