# SparkPost: Elevated 5xx API error rates, increased latency, and data delays in the Metrics API for some SparkPost and SparkPost Enterprise customers (US hosted only)

> SparkPost status incident “Elevated 5xx API error rates, increased latency, and data delays in the Metrics API for some SparkPost and SparkPost Enterprise customers (US hosted only)” on 2020-10-23: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/g4mlmwttppwx
Last updated: 2020-10-23T16:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-23 15:11 UTC · Resolved: 2020-10-23 16:31 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/g4mlmwttppwx](https://status.sparkpost.com/incidents/g4mlmwttppwx)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2020-10-23 16:31 UTC: Data is caught up for for the Metrics API and Message Events APIs. Both APIs are fully operational. We apologize for the inconvenience and appreciate your understanding.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SparkPost, started 2020-10-23 15:11 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/g4mlmwttppwx
- Citation: SparkPost, “Elevated 5xx API error rates, increased latency, and data delays in the Metrics API for some SparkPost and SparkPost Enterprise customers (US hosted only)” (2020-10-23 15:11 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/g4mlmwttppwx (CC BY 4.0).
- Markdown link: `[SparkPost: Elevated 5xx API error rates, increased latency, and data delays in the Metrics API for some SparkPost and SparkPost Enterprise customers (US hosted only) (2020-10-23)](https://rewindex.com/company/sparkpost/incidents/g4mlmwttppwx)`


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Canonical: https://rewindex.com/company/sparkpost/incidents/g4mlmwttppwx · Markdown: https://rewindex.com/company/sparkpost/incidents/g4mlmwttppwx.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/g4mlmwttppwx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:36:39.539Z