# SparkPost: Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.

> SparkPost status incident “Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.” on 2020-09-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/b2nh8thsm5p5
Last updated: 2020-09-12T13:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-09-12 13:00 UTC · Resolved: 2020-09-12 13:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/b2nh8thsm5p5](https://status.sparkpost.com/incidents/b2nh8thsm5p5)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2020-09-12 13:00 UTC: 09/12/2020: From 13:15 UTC through 13:35 UTC, we experienced an elevated level of SMTP errors for some SparkPost and SparkPost Enterprise customers injecting using SMTP. Please retry any 4xx errors. Note: This issue does not impact our customers hosted in the EU. Note: Outbound message delivery is not impacted.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by SparkPost, started 2020-09-12 13:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/b2nh8thsm5p5
- Citation: SparkPost, “Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.” (2020-09-12 13:00 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/b2nh8thsm5p5 (CC BY 4.0).
- Markdown link: `[SparkPost: Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region. (2020-09-12)](https://rewindex.com/company/sparkpost/incidents/b2nh8thsm5p5)`


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Canonical: https://rewindex.com/company/sparkpost/incidents/b2nh8thsm5p5 · Markdown: https://rewindex.com/company/sparkpost/incidents/b2nh8thsm5p5.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/b2nh8thsm5p5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:22:30.445Z