# SparkPost: Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US and EU customers)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-05-23 21:25 UTC · Resolved: 2019-05-24 00:38 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/5yjdy182mnnp](https://status.sparkpost.com/incidents/5yjdy182mnnp)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2019-05-24 00:38 UTC: This incident is now resolved. We will publish a post-mortem.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/sparkpost/incidents/5yjdy182mnnp · Markdown: https://rewindex.com/company/sparkpost/incidents/5yjdy182mnnp.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/5yjdy182mnnp · Generated 2026-10-19T21:08:41.908Z