# SparkPost: Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)

> SparkPost status incident “Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)” on 2018-08-13: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sparkpost/incidents/5kn8hmkzhsjf
Last updated: 2018-08-13T16:29:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-08-13 15:18 UTC · Resolved: 2018-08-13 16:29 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/5kn8hmkzhsjf](https://status.sparkpost.com/incidents/5kn8hmkzhsjf)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2018-08-13 16:29 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by SparkPost, started 2018-08-13 15:18 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sparkpost/incidents/5kn8hmkzhsjf
- Citation: SparkPost, “Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)” (2018-08-13 15:18 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/incidents/5kn8hmkzhsjf (CC BY 4.0).
- Markdown link: `[SparkPost: Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only) (2018-08-13)](https://rewindex.com/company/sparkpost/incidents/5kn8hmkzhsjf)`


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Canonical: https://rewindex.com/company/sparkpost/incidents/5kn8hmkzhsjf · Markdown: https://rewindex.com/company/sparkpost/incidents/5kn8hmkzhsjf.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/5kn8hmkzhsjf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:13:39.159Z