# SparkPost: SparkPost Support Ticketing Platform - Major Outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-05-11 23:25 UTC · Resolved: 2021-05-12 01:02 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/483w7w3jmhm3](https://status.sparkpost.com/incidents/483w7w3jmhm3)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2021-05-12 01:02 UTC: It appears that the third-party service we use for customer support tickets is now fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sparkpost/incidents/483w7w3jmhm3 · Markdown: https://rewindex.com/company/sparkpost/incidents/483w7w3jmhm3.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/483w7w3jmhm3 · Generated 2026-10-19T21:08:43.796Z