# SparkPost: Webhook delays for some SparkPost customers (US hosted only)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-20 15:56 UTC · Resolved: 2025-11-20 18:23 UTC · Duration: 2.5 h
- Updates: 4 · Affected components: Event Webhook Delivery Service - Event Webhooks - USA, Event Webhooks - USA
- [Vendor status page: https://stspg.io/crrdylxf0z65](https://stspg.io/crrdylxf0z65)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **investigating** 2025-11-20 15:56 UTC: Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints. Message injection and outbound message delivery is not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.
- **identified** 2025-11-20 16:12 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-11-20 17:16 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-11-20 18:23 UTC: This issue has been resolved. We apologize for any inconvenience it may have cause.


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Canonical: https://rewindex.com/company/sparkpost/incidents/40d56r4qg861 · Markdown: https://rewindex.com/company/sparkpost/incidents/40d56r4qg861.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/40d56r4qg861 · Generated 2026-10-19T21:08:11.010Z