# SparkPost: Longer than expected delays

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-11 16:34 UTC · Resolved: 2025-12-11 18:34 UTC · Duration: 2.0 h
- Updates: 4 · Affected components: SMTP Delivery (Outbound Message Delivery) - SMTP Delivery - USA, SMTP Delivery - USA, SMTP Delivery - EUROPE, SMTP Delivery (Outbound Message Delivery) - SMTP Delivery - EUROPE
- [Vendor status page: https://stspg.io/2mn2xq6v3ccp](https://stspg.io/2mn2xq6v3ccp)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **investigating** 2025-12-11 16:34 UTC: Messages that have failed initial delivery and are in a delayed state are taking longer than expected to resend. Only messages injected via SMTP and in a delayed state are effected.
- **identified** 2025-12-11 16:57 UTC: The issue has been identified and the fix has been deployed.
- **monitoring** 2025-12-11 17:00 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-12-11 18:34 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/sparkpost/incidents/3w8jlwzhgggm · Markdown: https://rewindex.com/company/sparkpost/incidents/3w8jlwzhgggm.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/3w8jlwzhgggm · Generated 2026-10-19T21:10:17.037Z