# SparkPost: Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-05-07 19:39 UTC · Resolved: 2020-05-10 13:05 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/1g4rfh3qwf58](https://status.sparkpost.com/incidents/1g4rfh3qwf58)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2020-05-10 13:05 UTC: Data for the past 10 days is backfilled. We sincerely apologize for any inconvenience this issue may have caused and greatly appreciate your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sparkpost/incidents/1g4rfh3qwf58 · Markdown: https://rewindex.com/company/sparkpost/incidents/1g4rfh3qwf58.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/1g4rfh3qwf58 · Generated 2026-10-19T21:09:10.001Z