# SparkPost: Elevated 5xx error rates on engagement service for SparkPost customers (US hosted only)

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-11-05 16:53 UTC · Resolved: 2024-11-05 20:16 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.sparkpost.com/incidents/0pgqwncypg37](https://status.sparkpost.com/incidents/0pgqwncypg37)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **resolved** 2024-11-05 20:16 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/sparkpost/incidents/0pgqwncypg37 · Markdown: https://rewindex.com/company/sparkpost/incidents/0pgqwncypg37.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/0pgqwncypg37 · Generated 2026-10-19T21:07:56.328Z