# SparkPost in October 2024: incidents, uptime and changes

> SparkPost in October 2024: 3 incidents on its status page (1 major or critical), 99.56% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SparkPost’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sparkpost/2024/10
Last updated: 2024-11-01T23:30:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 8
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.56% free of major/critical incidents, 99.32% free of any incident; outage time 3 h 13 min, incident time 5 h 3 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2024](https://rewindex.com/company/sparkpost/2024/09.md) · Next: [November 2024](https://rewindex.com/company/sparkpost/2024/11.md) · [All months](https://rewindex.com/company/sparkpost/reports.md) · [SparkPost](https://rewindex.com/company/sparkpost.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/jszl1f7hlzx9.md) | major | 2024-10-15 14:48 UTC | 2024-10-15 18:01 UTC | 3.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only)](https://rewindex.com/company/sparkpost/incidents/jt6s33k2tzfv.md) | minor | 2024-10-08 12:26 UTC | 2024-10-08 13:57 UTC | 1.5 h | resolved |
| [Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/jszl1f7hlzx9.md) | major | 2024-10-15 14:48 UTC | 2024-10-15 18:01 UTC | 3.2 h | resolved |
| [SparkPost application (webUI) errors on some pages](https://rewindex.com/company/sparkpost/incidents/0sxlb12j0nds.md) | minor | 2024-10-18 23:17 UTC | 2024-10-18 23:36 UTC | 19 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Database maintenance - US East region](https://rewindex.com/company/sparkpost/incidents/qxnhhj66030j.md) | maintenance | 2024-10-03 11:07 UTC | 2024-10-04 17:30 UTC | 30 h | resolved |
| [\[Scheduled\] Upgrade of email delivery platform in US region](https://rewindex.com/company/sparkpost/incidents/p17kq81vmq8v.md) | maintenance | 2024-10-08 16:00 UTC | 2024-10-12 16:00 UTC | 4 d | resolved |
| [\[Scheduled\] Upgrade of email delivery platform in EU region](https://rewindex.com/company/sparkpost/incidents/5lq4hvt71v85.md) | maintenance | 2024-10-09 16:00 UTC | 2024-10-13 16:00 UTC | 4 d | resolved |
| [\[Scheduled\] Upgrade of email delivery platform in US and EU regions](https://rewindex.com/company/sparkpost/incidents/ysw3hq9py68b.md) | maintenance | 2024-10-16 20:30 UTC | 2024-10-23 20:30 UTC | 7 d | resolved |
| [\[Scheduled\] Email Platform - Engagement Tracking Service Maintenance - US Region](https://rewindex.com/company/sparkpost/incidents/z6rf57x5zkrp.md) | maintenance | 2024-10-22 17:00 UTC | 2024-10-25 17:00 UTC | 3 d | resolved |
| [\[Scheduled\] Email Platform - Engagement Tracking Service Maintenance - US Region](https://rewindex.com/company/sparkpost/incidents/5q9kysb87xzx.md) | maintenance | 2024-10-25 17:15 UTC | 2024-10-26 05:15 UTC | 12 h | resolved |
| [\[Scheduled\] Upgrade of email delivery platform in US and EU regions](https://rewindex.com/company/sparkpost/incidents/94ns29r4dh8v.md) | maintenance | 2024-10-28 21:18 UTC | 2024-11-01 23:30 UTC | 4 d | resolved |
| [\[Scheduled\] Email Platform - Engagement Tracking Service Maintenance - US Region](https://rewindex.com/company/sparkpost/incidents/5c2bnjs8v643.md) | maintenance | 2024-10-29 11:00 UTC | 2024-11-01 23:00 UTC | 4 d | resolved |

## Cite this

SparkPost posted 3 status incidents in October 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sparkpost/2024/10
- Citation: SparkPost, “SparkPost in October 2024” (2024-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/2024/10 (CC BY 4.0).
- Markdown link: `[SparkPost: SparkPost in October 2024 (2024-10-01)](https://rewindex.com/company/sparkpost/2024/10)`


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Canonical: https://rewindex.com/company/sparkpost/2024/10 · Markdown: https://rewindex.com/company/sparkpost/2024/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:56.867Z