# SparkPost in May 2024: incidents, uptime and changes

> SparkPost in May 2024: 3 incidents on its status page (2 major or critical), 97.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SparkPost’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sparkpost/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 97.91% free of major/critical incidents, 91.64% free of any incident; outage time 15 h 31 min, incident time 2.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/sparkpost/2024/04.md) · Next: [June 2024](https://rewindex.com/company/sparkpost/2024/06.md) · [All months](https://rewindex.com/company/sparkpost/reports.md) · [SparkPost](https://rewindex.com/company/sparkpost.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Metrics API experiencing slowness](https://rewindex.com/company/sparkpost/incidents/k79mqd1ljfms.md) | major | 2024-05-03 17:10 UTC | 2024-05-03 19:09 UTC | 2.0 h | resolved |
| [Analytics/metrics dashboards are not loading or taking a long time to load for US accounts](https://rewindex.com/company/sparkpost/incidents/6qg637wtbgf4.md) | major | 2024-05-23 09:39 UTC | 2024-05-23 23:11 UTC | 14 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Metrics API experiencing slowness](https://rewindex.com/company/sparkpost/incidents/k79mqd1ljfms.md) | major | 2024-05-03 17:10 UTC | 2024-05-03 19:09 UTC | 2.0 h | resolved |
| [Current Metrics Data not Available in US](https://rewindex.com/company/sparkpost/incidents/nqyvn86h24rv.md) | minor | 2024-05-21 15:10 UTC | 2024-05-21 19:32 UTC | 4.4 h | resolved |
| [Analytics/metrics dashboards are not loading or taking a long time to load for US accounts](https://rewindex.com/company/sparkpost/incidents/6qg637wtbgf4.md) | major | 2024-05-23 09:39 UTC | 2024-05-23 23:11 UTC | 14 h | resolved |

## Cite this

SparkPost posted 3 status incidents in May 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sparkpost/2024/05
- Citation: SparkPost, “SparkPost in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/2024/05 (CC BY 4.0).
- Markdown link: `[SparkPost: SparkPost in May 2024 (2024-05-01)](https://rewindex.com/company/sparkpost/2024/05)`


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Canonical: https://rewindex.com/company/sparkpost/2024/05 · Markdown: https://rewindex.com/company/sparkpost/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:56.320Z