# SparkPost in May 2023: incidents, uptime and changes

> SparkPost in May 2023: 3 incidents on its status page (1 major or critical), 99.49% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SparkPost’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sparkpost/2023/05
Last updated: 2023-06-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.49% free of major/critical incidents, 99.11% free of any incident; outage time 3 h 45 min, incident time 6 h 33 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2023](https://rewindex.com/company/sparkpost/2023/04.md) · Next: [June 2023](https://rewindex.com/company/sparkpost/2023/06.md) · [All months](https://rewindex.com/company/sparkpost/reports.md) · [SparkPost](https://rewindex.com/company/sparkpost.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated error rates for some SparkPost Enterprise customers injecting via SMTP in the US region.](https://rewindex.com/company/sparkpost/incidents/xpb4m05txky7.md) | major | 2023-05-19 16:30 UTC | 2023-05-19 20:15 UTC | 3.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data processing delays for SparkPost customers - US region](https://rewindex.com/company/sparkpost/incidents/dmgl5r7v6h4c.md) | minor | 2023-05-09 15:46 UTC | 2023-05-09 17:42 UTC | 1.9 h | resolved |
| [Elevated error rates for some SparkPost Enterprise customers injecting via SMTP in the US region.](https://rewindex.com/company/sparkpost/incidents/xpb4m05txky7.md) | major | 2023-05-19 16:30 UTC | 2023-05-19 20:15 UTC | 3.8 h | resolved |
| [Outbound message delivery is delayed/slow for some SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/zjs09vdf8df9.md) | minor | 2023-05-29 07:57 UTC | 2023-05-29 08:49 UTC | 52 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Database Maintenance - US Region](https://rewindex.com/company/sparkpost/incidents/zvp4ct0khcrn.md) | maintenance | 2023-05-31 20:01 UTC | 2023-05-31 20:52 UTC | 51 min | resolved |
| [\[Scheduled\] Database Maintenance - EU Region](https://rewindex.com/company/sparkpost/incidents/3g6gbnwmzcw4.md) | maintenance | 2023-05-31 20:30 UTC | 2023-05-31 20:51 UTC | 21 min | resolved |

## Cite this

SparkPost posted 3 status incidents in May 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sparkpost/2023/05
- Citation: SparkPost, “SparkPost in May 2023” (2023-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/2023/05 (CC BY 4.0).
- Markdown link: `[SparkPost: SparkPost in May 2023 (2023-05-01)](https://rewindex.com/company/sparkpost/2023/05)`


---
Canonical: https://rewindex.com/company/sparkpost/2023/05 · Markdown: https://rewindex.com/company/sparkpost/2023/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:43:15.246Z