# SparkPost in August 2021: incidents, uptime and changes

> SparkPost in August 2021: 4 incidents on its status page (3 major or critical), 99.02% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SparkPost’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sparkpost/2021/08
Last updated: 2021-09-01T00:35:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 1
- Uptime (vendor-reported): 99.02% free of major/critical incidents, 99.02% free of any incident; outage time 7 h 15 min, incident time 7 h 15 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2021](https://rewindex.com/company/sparkpost/2021/07.md) · Next: [September 2021](https://rewindex.com/company/sparkpost/2021/09.md) · [All months](https://rewindex.com/company/sparkpost/reports.md) · [SparkPost](https://rewindex.com/company/sparkpost.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Transmissions were failing with "template does not exist" errors](https://rewindex.com/company/sparkpost/incidents/6n2wg12708cy.md) | critical | 2021-08-23 22:09 UTC | 2021-08-23 22:36 UTC | 27 min | resolved |
| [Elevated data processing delays for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/fzyvmrnckgts.md) | major | 2021-08-12 19:18 UTC | 2021-08-12 20:33 UTC | 1.3 h | resolved |
| [SparkPost errors and data processing delays for SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/9yf27q1mpwm8.md) | major | 2021-08-31 18:27 UTC | 2021-09-01 00:35 UTC | 6.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated data processing delays for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/fzyvmrnckgts.md) | major | 2021-08-12 19:18 UTC | 2021-08-12 20:33 UTC | 1.3 h | resolved |
| [Transmissions were failing with "template does not exist" errors](https://rewindex.com/company/sparkpost/incidents/6n2wg12708cy.md) | critical | 2021-08-23 22:09 UTC | 2021-08-23 22:36 UTC | 27 min | resolved |
| [SparkPost errors and data processing delays for SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/9yf27q1mpwm8.md) | major | 2021-08-31 18:27 UTC | 2021-09-01 00:35 UTC | 6.1 h | resolved |
| [SparkPost errors and data processing delays for SparkPost and SparkPost Enterprise customers in EU region](https://rewindex.com/company/sparkpost/incidents/wy19j03cr8rd.md) | minor | 2021-08-31 22:05 UTC | 2021-08-31 23:18 UTC | 1.2 h | resolved |

## Cite this

SparkPost posted 4 status incidents in August 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sparkpost/2021/08
- Citation: SparkPost, “SparkPost in August 2021” (2021-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/2021/08 (CC BY 4.0).
- Markdown link: `[SparkPost: SparkPost in August 2021 (2021-08-01)](https://rewindex.com/company/sparkpost/2021/08)`


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Canonical: https://rewindex.com/company/sparkpost/2021/08 · Markdown: https://rewindex.com/company/sparkpost/2021/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:51:28.166Z