# SparkPost in November 2020: incidents, uptime and changes

> SparkPost in November 2020: 9 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SparkPost’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sparkpost/2020/11
Last updated: 2020-12-01T00:00:00Z

- Incidents posted: 9 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 7, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.52% free of any incident; outage time 0 min, incident time 17 h 49 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/sparkpost/2020/10.md) · Next: [December 2020](https://rewindex.com/company/sparkpost/2020/12.md) · [All months](https://rewindex.com/company/sparkpost/reports.md) · [SparkPost](https://rewindex.com/company/sparkpost.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated 5xx API error rates, increased latency, and data delays for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/xd5sx1yrr1zh.md) | minor | 2020-11-05 19:43 UTC | 2020-11-05 22:22 UTC | 2.6 h | resolved |
| [Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.](https://rewindex.com/company/sparkpost/incidents/9y5rp08hfkjd.md) | minor | 2020-11-12 19:21 UTC | 2020-11-12 19:40 UTC | 19 min | resolved |
| [Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.](https://rewindex.com/company/sparkpost/incidents/07srg273nxft.md) | minor | 2020-11-14 03:11 UTC | 2020-11-14 03:58 UTC | 47 min | resolved |
| [Elevated error rates for some SparkPost and SparkPost Enterprise customers injecting via SMTP in the US region.](https://rewindex.com/company/sparkpost/incidents/14khf19tnvc3.md) | minor | 2020-11-14 13:32 UTC | 2020-11-14 19:34 UTC | 6.0 h | resolved |
| [Webhook delays for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/v7fxjjyvlk6z.md) | none | 2020-11-17 21:07 UTC | 2020-11-18 00:25 UTC | 3.3 h | resolved |
| [Elevated 5xx Events API error rates, increased latency, and data delays for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/nv2qkm5dx759.md) | minor | 2020-11-19 19:16 UTC | 2020-11-19 20:13 UTC | 57 min | resolved |
| [Increased Transmissions API latency & error rates, email delivery delays and event webhook delays for some US customers](https://rewindex.com/company/sparkpost/incidents/506bpk8ptnk2.md) | minor | 2020-11-24 00:55 UTC | 2020-11-24 07:38 UTC | 6.7 h | resolved |
| [Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/ddrw34jtr42w.md) | minor | 2020-11-27 17:49 UTC | 2020-11-27 18:11 UTC | 22 min | resolved |
| [Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/6xy9fbhczxqy.md) | none | 2020-11-30 14:38 UTC | 2020-11-30 19:18 UTC | 4.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Support ticketing system will be unavailable for 2 hours on Saturday](https://rewindex.com/company/sparkpost/incidents/9y70kkcrpd38.md) | maintenance | 2020-11-08 03:00 UTC | 2020-11-08 05:00 UTC | 2.0 h | resolved |

## Cite this

SparkPost posted 9 status incidents in November 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sparkpost/2020/11
- Citation: SparkPost, “SparkPost in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/2020/11 (CC BY 4.0).
- Markdown link: `[SparkPost: SparkPost in November 2020 (2020-11-01)](https://rewindex.com/company/sparkpost/2020/11)`


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Canonical: https://rewindex.com/company/sparkpost/2020/11 · Markdown: https://rewindex.com/company/sparkpost/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:08:12.624Z