# SparkPost in January 2018: incidents, uptime and changes

> SparkPost in January 2018: 11 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SparkPost’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sparkpost/2018/01
Last updated: 2018-02-01T22:00:00Z

- Incidents posted: 11 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 7, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.78% free of any incident; outage time 0 min, incident time 16 h 29 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2017](https://rewindex.com/company/sparkpost/2017/12.md) · Next: [February 2018](https://rewindex.com/company/sparkpost/2018/02.md) · [All months](https://rewindex.com/company/sparkpost/reports.md) · [SparkPost](https://rewindex.com/company/sparkpost.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/t9yg8f380fxv.md) | minor | 2018-01-03 02:17 UTC | 2018-01-03 04:56 UTC | 2.6 h | resolved |
| [Webhooks delivery delays](https://rewindex.com/company/sparkpost/incidents/n3qw2kzlzg3d.md) | minor | 2018-01-08 09:35 UTC | 2018-01-08 14:40 UTC | 5.1 h | resolved |
| [Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/q36bh2v5ptyc.md) | minor | 2018-01-11 17:22 UTC | 2018-01-11 19:38 UTC | 2.3 h | resolved |
| [Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/7wtq6stvqj9j.md) | none | 2018-01-23 15:07 UTC | 2018-01-23 15:16 UTC | 9 min | resolved |
| [Engagement tracking links broken for SparkPost customers](https://rewindex.com/company/sparkpost/incidents/06dv0305996z.md) | none | 2018-01-23 19:58 UTC | 2018-01-23 20:21 UTC | 23 min | resolved |
| [Elevated UI errors and latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/7v7fp384prxn.md) | minor | 2018-01-24 18:10 UTC | 2018-01-24 21:23 UTC | 3.2 h | resolved |
| [Elevated UI errors and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/48kk294qw95p.md) | minor | 2018-01-24 22:43 UTC | 2018-01-24 23:30 UTC | 47 min | resolved |
| [Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/g9n4p7zr1vfc.md) | minor | 2018-01-25 03:55 UTC | 2018-01-25 04:18 UTC | 23 min | resolved |
| [Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/xpq3kkjpm346.md) | minor | 2018-01-25 06:13 UTC | 2018-01-25 08:19 UTC | 2.1 h | resolved |
| [Scheduled Maintenance on Sending Domains API](https://rewindex.com/company/sparkpost/incidents/lrddn8hgsjf4.md) | none | 2018-01-25 18:44 UTC | 2018-01-25 20:09 UTC | 1.4 h | resolved |
| [Scheduled maintenance on templates API for SparkPost and some US-hosted Sparkpost Enterprise customers](https://rewindex.com/company/sparkpost/incidents/bx5y94qp02nk.md) | none | 2018-01-30 18:45 UTC | 2018-01-30 22:09 UTC | 3.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[Scheduled\] Scheduled maintenance on templates API for SparkPost and some US-hosted Sparkpost Enterprise customers  Edit](https://rewindex.com/company/sparkpost/incidents/kq4g1y9pfp7q.md) | maintenance | 2018-01-31 17:12 UTC | 2018-02-01 22:00 UTC | 29 h | resolved |

## Cite this

SparkPost posted 11 status incidents in January 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sparkpost/2018/01
- Citation: SparkPost, “SparkPost in January 2018” (2018-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sparkpost/2018/01 (CC BY 4.0).
- Markdown link: `[SparkPost: SparkPost in January 2018 (2018-01-01)](https://rewindex.com/company/sparkpost/2018/01)`


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Canonical: https://rewindex.com/company/sparkpost/2018/01 · Markdown: https://rewindex.com/company/sparkpost/2018/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:41.310Z
