# Sourcegraph: Sourcegraph Cloud is degraded in Europe region

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-20 07:38 UTC · Resolved: 2026-10-20 17:42 UTC · Duration: 10 h
- Updates: 2 · Affected components: Sourcegraph Cloud
- [Vendor status page: https://sourcegraphstatus.com/incidents/01M5C3YVXA39MH3RJC6V473NJV](https://sourcegraphstatus.com/incidents/01M5C3YVXA39MH3RJC6V473NJV)
- [Company: Sourcegraph](https://rewindex.com/company/sourcegraph.md)

## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 19 vendors, 19 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident blames Google Cloud as the cause. (hop 1, posted +1 h 31 min vs Google Cloud’s own post)
- Evidence: “…aph Cloud customers in Europe. This is related to an ongoing incident with our underlying Google Cloud infrastructure. Our team is actively monitoring the situation and working with Google Cloud as th…”

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["Sourcegraph (this incident)<br/>posted +1 h 31 min"]:::me
  h4 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2026-10-20 07:38 UTC: We're currently seeing increased latency and error rates affecting Sourcegraph Cloud customers in Europe. This is related to an ongoing incident with our underlying Google Cloud infrastructure. Our team is actively monitoring the situation and working with Google Cloud as they investigate. We'll post an update here as soon as we have more information. We apologize for the disruption and appreciate your patience.
- **resolved** 2026-10-20 17:42 UTC: The issue has been resolved

## Rewindex changes for this incident

- 2026-10-20 17:43 UTC: [Incident updated: Sourcegraph Cloud is degraded in Europe region](https://rewindex.com/change/r6098da7f26f7bb.md)


---
Canonical: https://rewindex.com/company/sourcegraph/incidents/01M5C3YVXA39MH3RJC6V473NJV · Markdown: https://rewindex.com/company/sourcegraph/incidents/01M5C3YVXA39MH3RJC6V473NJV.md · JSON: https://rewindex.com/api/v1/companies/sourcegraph/incidents/01M5C3YVXA39MH3RJC6V473NJV · Generated 2026-10-21T01:20:21.551Z