# Socket: Dashboard access unavailable due to DNS issue

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-13 22:27 UTC · Resolved: 2026-03-13 22:34 UTC · Duration: 7 min
- Updates: 3 · Affected components: Socket Website, Integrations - Socket for GitHub, Socket for GitHub, Socket API, Package Pages, Socket Dashboard
- [Vendor status page: https://stspg.io/vj47nk3s3w10](https://stspg.io/vj47nk3s3w10)
- [Company: Socket](https://rewindex.com/company/socket.md)

## Summary

Socket reported a major outage that made dashboard access unavailable starting 2026-03-13 22:27 UTC. The outage lasted 7 min and was resolved at 2026-03-13 22:34 UTC; Socket attributed it to a DNS migration. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-13 22:27 UTC: We are currently investigating an issue that is causing an outage due to DNS. We are investigating and determining the impact
- **investigating** 2026-03-13 22:31 UTC: We have identified the issue and seeing services load.
- **resolved** 2026-03-13 22:34 UTC: The outage was caused by a DNS migration which has now been resolved.

## Rewindex changes for this incident

- 2026-03-13 22:27 UTC: [Major incident: Dashboard access unavailable due to DNS issue](https://rewindex.com/change/i73f7a046f67b6a.md)


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Canonical: https://rewindex.com/company/socket/incidents/q76p10jngn2l · Markdown: https://rewindex.com/company/socket/incidents/q76p10jngn2l.md · JSON: https://rewindex.com/api/v1/companies/socket/incidents/q76p10jngn2l · Generated 2026-10-18T10:31:07.851Z