# Socket: Firewall Events rejected/dropped

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-20 23:05 UTC · Resolved: 2026-08-21 01:06 UTC · Duration: 2.0 h
- Updates: 2 · Affected components: Socket API
- [Vendor status page: https://stspg.io/w7r680wbkq2v](https://stspg.io/w7r680wbkq2v)
- [Company: Socket](https://rewindex.com/company/socket.md)

## Summary

Socket reported a major Socket API incident in which the Events collection system incorrectly rejected Firewall Events. It started at 2026-08-20 23:05 UTC and was resolved at 2026-08-21 01:06 UTC, lasting 2 h 1 min; customers’ Firewall Events could be rejected or dropped during that period. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-20 23:05 UTC: The Events collection system is incorrectly rejecting events.
- **resolved** 2026-08-21 01:06 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-20 23:05 UTC: [Major incident: Firewall Events rejected/dropped](https://rewindex.com/change/id858a12aeea9fd.md)


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Canonical: https://rewindex.com/company/socket/incidents/hx1065p8gm57 · Markdown: https://rewindex.com/company/socket/incidents/hx1065p8gm57.md · JSON: https://rewindex.com/api/v1/companies/socket/incidents/hx1065p8gm57 · Generated 2026-10-18T10:26:44.508Z