# Socket: Elevated latency and error rate on public API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-05 07:21 UTC · Resolved: 2026-09-05 09:04 UTC · Duration: 1.7 h
- Updates: 4 · Affected components: Socket API
- [Vendor status page: https://stspg.io/9s5m4jkt9h6r](https://stspg.io/9s5m4jkt9h6r)
- [Company: Socket](https://rewindex.com/company/socket.md)

## Summary

Socket’s public API experienced elevated latency and error rates in a major-impact incident from 2026-09-05 07:21 UTC to 2026-09-05 09:04 UTC, lasting 1 h 43 min. Socket reported implementing a fix at 07:41 UTC and subsequently resolved the incident; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-05 07:21 UTC: We are currently investigating this issue.
- **identified** 2026-09-05 07:30 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-09-05 07:41 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-05 09:04 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-05 07:21 UTC: [Major incident: Elevated latency and error rate on public API](https://rewindex.com/change/if3938547413f1d.md)


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Canonical: https://rewindex.com/company/socket/incidents/c62kxz931fp2 · Markdown: https://rewindex.com/company/socket/incidents/c62kxz931fp2.md · JSON: https://rewindex.com/api/v1/companies/socket/incidents/c62kxz931fp2 · Generated 2026-10-18T10:28:42.163Z