# Snyk: Issue Resolving Entitlements

> Snyk status incident “Issue Resolving Entitlements” on 2026-11-02: impact major (vendor’s label), 18 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snyk/incidents/mpvq4qrx5n4x
Last updated: 2026-11-03T13:33:47Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-02 19:43 UTC · Resolved: 2026-11-03 13:28 UTC · Duration: 18 h
- Updates: 4 · Affected components: SNYK-AU-01 - app.au.snyk.io,  - Snyk Code,  - Snyk Container, SNYK-EU-01 - app.eu.snyk.io,  - Snyk IaC,  - Snyk Open Source, SNYK-US-02 - app.us.snyk.io
- [Vendor status page: https://status.snyk.io/incidents/mpvq4qrx5n4x](https://status.snyk.io/incidents/mpvq4qrx5n4x)
- [Company: Snyk](https://rewindex.com/company/snyk.md)

## Timeline of updates

- **investigating** 2026-11-02 19:43 UTC: Snyk engineers are investigating an issue impacting Multi-Tenant US-02, Multi-Tenant EU, and Multi-Tenant AU. Customers may experience failures resolving entitlements. The Snyk Incident response has been enacted.
- **identified** 2026-11-02 20:58 UTC: Snyk engineers have identified the cause of the failures and have pushed a fix to Mult-Tenant AU. The fix is in progress for MT-EU and MT-US. We will update you once this is completed.
- **monitoring** 2026-11-02 21:43 UTC: Snyk engineers have completed deploying a fix. All services have returned to normal operations. Snyk engineers are monitoring the environment.
- **resolved** 2026-11-03 13:28 UTC: Services have remained stable throughout the monitoring period. The Snyk Incident Response has been stood down.

## Rewindex changes for this incident

- 2026-11-02 19:43 UTC: [Major incident: Issue Resolving Entitlements](https://rewindex.com/change/i81cadbdfbdc587.md)
- 2026-11-02 21:03 UTC: [Incident updated: Issue Resolving Entitlements](https://rewindex.com/change/r18e71049353e4e.md)
- 2026-11-02 21:53 UTC: [Incident updated: Issue Resolving Entitlements](https://rewindex.com/change/r5561d09258ded5.md)
- 2026-11-03 13:33 UTC: [Incident updated: Issue Resolving Entitlements](https://rewindex.com/change/r714a8e42e405a5.md)

## Cite this

Status incident (vendor impact label: major) posted by Snyk, started 2026-11-02 19:43 UTC, resolved after 18 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/snyk/incidents/mpvq4qrx5n4x
- Citation: Snyk, “Issue Resolving Entitlements” (2026-11-02 19:43 UTC). Archived by Rewindex: https://rewindex.com/company/snyk/incidents/mpvq4qrx5n4x (CC BY 4.0).
- Markdown link: `[Snyk: Issue Resolving Entitlements (2026-11-02)](https://rewindex.com/company/snyk/incidents/mpvq4qrx5n4x)`


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Canonical: https://rewindex.com/company/snyk/incidents/mpvq4qrx5n4x · Markdown: https://rewindex.com/company/snyk/incidents/mpvq4qrx5n4x.md · JSON: https://rewindex.com/api/v1/companies/snyk/incidents/mpvq4qrx5n4x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:27:28.859Z