# Snyk: Service Degradation on US-01 (app.snyk.io)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-18 12:12 UTC · Resolved: 2026-05-19 14:27 UTC · Duration: 26 h
- Updates: 4 · Affected components: Snyk IaC, SNYK-US-01 (app.snyk.io) - Snyk IaC, Snyk Container, SNYK-US-01 (app.snyk.io) - Snyk Container, Snyk Open Source, SNYK-US-01 (app.snyk.io) - Snyk Open Source, Snyk AppRisk, SNYK-US-01 (app.snyk.io) - Snyk AppRisk, Snyk Code, SNYK-US-01 (app.snyk.io) - Snyk Code
- [Vendor status page: https://stspg.io/l9zphz8vfryh](https://stspg.io/l9zphz8vfryh)
- [Company: Snyk](https://rewindex.com/company/snyk.md)

## Timeline of updates

- **investigating** 2026-05-18 12:12 UTC: Snyk Engineers have identified degraded performance in the Multi-Tenant US-01 environment (app.snyk.io), affecting multiple services. The investigation is ongoing under the Snyk Incident Response process.
- **investigating** 2026-05-18 14:57 UTC: Our investigations into the root cause remain ongoing. We will keep you updated with our progress.
- **investigating** 2026-05-19 11:22 UTC: Our investigation into the root cause remains ongoing. We are currently seeing a reduced frequency of the issue and are continuing to monitor performance closely.  Further updates will be provided as our investigation progresses.
- **resolved** 2026-05-19 14:27 UTC: We have identified and deployed a fix restoring normal service. The Snyk Incident Response has been stood down.


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Canonical: https://rewindex.com/company/snyk/incidents/h8w8rtczn430 · Markdown: https://rewindex.com/company/snyk/incidents/h8w8rtczn430.md · JSON: https://rewindex.com/api/v1/companies/snyk/incidents/h8w8rtczn430 · Generated 2026-10-18T09:54:08.179Z