# Snyk: BitBucket Cloud Integrations Degraded

> Snyk reported a major degradation of Bitbucket Cloud integrations across all Snyk environments starting 2026-10-29 10:44 UTC. Customers may see 'could not connect' errors affecting all Bitbucket Cloud actions, including PR Checks, Importing and Recurring Tests. The incident remained open when archiv

Canonical: https://rewindex.com/company/snyk/incidents/cm3jqv064ys0
Last updated: 2026-10-29T14:23:48Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-29 10:44 UTC · Resolved: 2026-10-29 14:16 UTC · Duration: 3.5 h
- Updates: 3 · Affected components:  - Snyk API & Web, SNYK-AU-01 - app.au.snyk.io,  - Snyk Code,  - Snyk Container, SNYK-EU-01 - app.eu.snyk.io,  - Snyk IaC,  - Snyk Open Source,  - Snyk Secrets, SNYK-US-01 - app.snyk.io, SNYK-US-02 - app.us.snyk.io
- [Vendor status page: https://status.snyk.io/incidents/cm3jqv064ys0](https://status.snyk.io/incidents/cm3jqv064ys0)
- [Company: Snyk](https://rewindex.com/company/snyk.md)

## Summary

Snyk reported a major degradation of Bitbucket Cloud integrations across all Snyk environments starting 2026-10-29 10:44 UTC. Customers may see 'could not connect' errors affecting all Bitbucket Cloud actions, including PR Checks, Importing and Recurring Tests. The incident remained open when archived (0 min at the last update); Snyk was investigating and had invoked Incident Response. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-29 10:44 UTC: We are investigating degradation affecting Bitbucket Cloud integrations across all Snyk environments. Customers may observe that their Bitbucket Cloud integrations are showing the error 'could not connect'. This will affect all Bitbucket Cloud actions, such as PR Checks, Importing and Recurring Tests, among others. The Snyk Incident Response has been invoked.
- **monitoring** 2026-10-29 12:25 UTC: Our Engineers have implemented a fix, and we're observing improvements in success rates. We are now monitoring to ensure services remain stable.
- **resolved** 2026-10-29 14:16 UTC: Bitbucket Cloud integrations are working as expected across all Snyk environments, and no further impact has been observed throughout our monitoring period. The Snyk Incident Response has been stood down.

## Rewindex changes for this incident

- 2026-10-29 10:44 UTC: [Major incident: BitBucket Cloud Integrations Degraded](https://rewindex.com/change/ic1bc880a94d8ff.md)
- 2026-10-29 12:34 UTC: [Incident updated: BitBucket Cloud Integrations Degraded](https://rewindex.com/change/re21137e2b39326.md)
- 2026-10-29 14:23 UTC: [Incident updated: BitBucket Cloud Integrations Degraded](https://rewindex.com/change/r1d86a621c57be3.md)

## Cite this

Status incident (vendor impact label: major) posted by Snyk, started 2026-10-29 10:44 UTC, resolved after 3.5 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/snyk/incidents/cm3jqv064ys0
- Citation: Snyk, “BitBucket Cloud Integrations Degraded” (2026-10-29 10:44 UTC). Archived by Rewindex: https://rewindex.com/company/snyk/incidents/cm3jqv064ys0 (CC BY 4.0).
- Markdown link: `[Snyk: BitBucket Cloud Integrations Degraded (2026-10-29)](https://rewindex.com/company/snyk/incidents/cm3jqv064ys0)`


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Canonical: https://rewindex.com/company/snyk/incidents/cm3jqv064ys0 · Markdown: https://rewindex.com/company/snyk/incidents/cm3jqv064ys0.md · JSON: https://rewindex.com/api/v1/companies/snyk/incidents/cm3jqv064ys0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:03:44.916Z