# Snyk: GitHub Cloud App Error

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-19 18:30 UTC · Resolved: 2026-08-19 19:35 UTC · Duration: 1.1 h
- Updates: 3
- [Vendor status page: https://stspg.io/css7c29y7cw5](https://stspg.io/css7c29y7cw5)
- [Company: Snyk](https://rewindex.com/company/snyk.md)

## Timeline of updates

- **investigating** 2026-08-19 18:30 UTC: Snyk Engineers are investigating an issue affecting customers who are installing the GitHub Cloud App.  Customers who already have the app installed are not impacted.
- **identified** 2026-08-19 18:56 UTC: Snyk Engineers have identified the root cause and are working on a mitigation.
- **resolved** 2026-08-19 19:35 UTC: Snyk engineers have deployed a fix and have confirmed the GitHub Cloud App installation is working as expected.  The incident is now resolved.


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Canonical: https://rewindex.com/company/snyk/incidents/5vljg8qg0y5w · Markdown: https://rewindex.com/company/snyk/incidents/5vljg8qg0y5w.md · JSON: https://rewindex.com/api/v1/companies/snyk/incidents/5vljg8qg0y5w · Generated 2026-10-18T10:42:53.290Z