# Snyk: Snyk Support Portal is Unavailable for Some Customers

> Snyk status incident “Snyk Support Portal is Unavailable for Some Customers” on 2024-11-11: impact minor (vendor’s label), 25 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snyk/incidents/3dpb0wsmjbw3
Last updated: 2024-11-12T16:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-11 15:19 UTC · Resolved: 2024-11-12 16:21 UTC · Duration: 25 h
- Updates: 1
- [Vendor status page: https://status.snyk.io/incidents/3dpb0wsmjbw3](https://status.snyk.io/incidents/3dpb0wsmjbw3)
- [Company: Snyk](https://rewindex.com/company/snyk.md)

## Timeline of updates

- **resolved** 2024-11-12 16:21 UTC: All problematic issues identified under the incident and impacting access to the Snyk Support Portal have now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Snyk, started 2024-11-11 15:19 UTC, resolved after 25 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/snyk/incidents/3dpb0wsmjbw3
- Citation: Snyk, “Snyk Support Portal is Unavailable for Some Customers” (2024-11-11 15:19 UTC). Archived by Rewindex: https://rewindex.com/company/snyk/incidents/3dpb0wsmjbw3 (CC BY 4.0).
- Markdown link: `[Snyk: Snyk Support Portal is Unavailable for Some Customers (2024-11-11)](https://rewindex.com/company/snyk/incidents/3dpb0wsmjbw3)`


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Canonical: https://rewindex.com/company/snyk/incidents/3dpb0wsmjbw3 · Markdown: https://rewindex.com/company/snyk/incidents/3dpb0wsmjbw3.md · JSON: https://rewindex.com/api/v1/companies/snyk/incidents/3dpb0wsmjbw3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:21.212Z