# Snowflake: Azure - East US 2 (Virginia): INC0113237

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-08-01 10:57 UTC · Resolved: 2024-08-01 15:38 UTC · Duration: 4.7 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/yntz1csg8p0c](https://status.snowflake.com/incidents/yntz1csg8p0c)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-08-01 15:38 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers connecting to Snowflake services may have experienced a certificate revoked error. Incident start time: 02:17 UTC August 01, 2024 Incident end time: 14:29 UTC August 01, 2024 Preliminary root cause: A certificate configuration error within our load balancing infrastructure prevented requests to access the service from completing successfully. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/yntz1csg8p0c · Markdown: https://rewindex.com/company/snowflake/incidents/yntz1csg8p0c.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/yntz1csg8p0c · Generated 2026-10-18T10:33:26.601Z