# Snowflake: AWS - US East (N. Virginia): INC0111213

> Snowflake status incident “AWS - US East (N. Virginia): INC0111213” on 2024-07-03: impact minor (vendor’s label), 6 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snowflake/incidents/xdj6nb8fvp1q
Last updated: 2024-07-09T23:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-03 15:43 UTC · Resolved: 2024-07-09 23:43 UTC · Duration: 6 d
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/xdj6nb8fvp1q](https://status.snowflake.com/incidents/xdj6nb8fvp1q)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-07-09 23:43 UTC: Current status: We implemented the fix for this issue on July 03, 2024, at 16:44 UTC, and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Users in the affected region(s) intermittently were unable to sign in or use the Snowflake service via Snowsight. As the issue was intermittent, attempting to reload the page or sign in again may have succeeded. Incident start time: 15:22 UTC July 03, 2024 Incident end time: 16:44 UTC July 03, 2024 Preliminary root cause: This issue recurred with the previously reported problems associated with incidents INC0110718, INC0110871, and INC0111066. Our investigation revealed an additional configuration change, which added resource pressure to the affected database infrastructure including memory usage. Our engineering teams actively monitored and analyzed all components of the affected database and confirmed we have addressed the contributing factors that resulted in intermittent increases in connection requests A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2024-07-03 15:43 UTC, resolved after 6 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/snowflake/incidents/xdj6nb8fvp1q
- Citation: Snowflake, “AWS - US East (N. Virginia): INC0111213” (2024-07-03 15:43 UTC). Archived by Rewindex: https://rewindex.com/company/snowflake/incidents/xdj6nb8fvp1q (CC BY 4.0).
- Markdown link: `[Snowflake: AWS - US East (N. Virginia): INC0111213 (2024-07-03)](https://rewindex.com/company/snowflake/incidents/xdj6nb8fvp1q)`


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Canonical: https://rewindex.com/company/snowflake/incidents/xdj6nb8fvp1q · Markdown: https://rewindex.com/company/snowflake/incidents/xdj6nb8fvp1q.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/xdj6nb8fvp1q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:57:34.318Z