# Snowflake: Azure - West Europe (Netherlands): INC0087629

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-07-05 08:01 UTC · Resolved: 2023-07-05 23:08 UTC · Duration: 15 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/v0lf33yzdqh3](https://status.snowflake.com/incidents/v0lf33yzdqh3)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2023-07-05 23:08 UTC: Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features. Incident start time: 07:22 UTC July 05, 2023 Incident end time: 16:00 UTC July 05, 2023 Preliminary root cause: A third-party service provider experienced a fiber cut caused by severe weather conditions causing downstream impact that may have prevented access to Snowflake features and services. A root cause analysis (RCA) document will be published within ten business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/v0lf33yzdqh3 · Markdown: https://rewindex.com/company/snowflake/incidents/v0lf33yzdqh3.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/v0lf33yzdqh3 · Generated 2026-10-18T09:40:43.267Z