# Snowflake: AWS - US East (N. Virginia): INC0094921

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-10-20 17:00 UTC · Resolved: 2023-10-20 17:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/tybc825p9mvr](https://status.snowflake.com/incidents/tybc825p9mvr)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2023-10-20 17:00 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to access or use Snowflake services and features, such as replication between accounts, Snowpipe file ingestion, and managing (e.g. creating, suspending, or resuming) virtual warehouses. Incident start time: 17:00 UTC October 20, 2023 Incident end time: 17:45 UTC October 20, 2023 Preliminary root cause: A subset of infrastructure that supports the metadata database layer became degraded, causing operations dependent on this layer to become temporarily throttled. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/tybc825p9mvr · Markdown: https://rewindex.com/company/snowflake/incidents/tybc825p9mvr.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/tybc825p9mvr · Generated 2026-10-18T09:37:22.286Z