# Snowflake: AWS - US East (N. Virginia): INC0146924

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-19 06:49 UTC · Resolved: 2025-11-19 06:49 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/tc0rx4jmzyqs](https://status.snowflake.com/incidents/tc0rx4jmzyqs)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2025-11-19 06:49 UTC: Current status: We've rolled back the configuration change and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access Snowpark Container Services services that expose public ingress endpoints. Affected customers saw a certificate error. Workaround: Affected customers could have worked around the issue by bypassing Transport Layer Security (TLS) verification. Incident start time: 04:13 UTC November 19, 2025 Incident end time: 06:18 UTC November 19, 2025 Preliminary root cause: A configuration change for optimizing our infrastructure was incorrectly implemented, which caused a certificate error. A root cause analysis (RCA) document will be published within five business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/tc0rx4jmzyqs · Markdown: https://rewindex.com/company/snowflake/incidents/tc0rx4jmzyqs.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/tc0rx4jmzyqs · Generated 2026-10-19T01:57:47.139Z