# Snowflake: Azure - East US 2 (Virginia): INC0140946

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-08-14 21:13 UTC · Resolved: 2025-08-14 23:01 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/slf0wbf9h7w7](https://status.snowflake.com/incidents/slf0wbf9h7w7)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2025-08-14 23:01 UTC: Current status: During our investigation, our internal metrics indicated the service has self-recovered. We're monitoring to ensure the issue is resolved while we investigate its underlying cause. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data. Incident start time: 20:47 UTC August 14, 2025 Incident end time: 20:57 UTC August 14, 2025 Preliminary root cause: We identified an issue that affected components that support the metadata management database within our cloud services layer, impacting customer connectivity and query operations. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/slf0wbf9h7w7 · Markdown: https://rewindex.com/company/snowflake/incidents/slf0wbf9h7w7.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/slf0wbf9h7w7 · Generated 2026-10-18T10:31:59.641Z