# Snowflake: Azure - East US 2 (Virginia): INC0130416

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-03 12:59 UTC · Resolved: 2025-04-03 17:33 UTC · Duration: 4.6 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/s4hrdj9y9h1m](https://status.snowflake.com/incidents/s4hrdj9y9h1m)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2025-04-03 17:33 UTC: Current status: We've finished monitoring the environment and confirmed that all services are functioning properly. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced delays while attempting to execute queries. Affected customers might have encountered query failures. Incident start time: 11:00 UTC April 03, 2025 Incident end time: 14:16 UTC April 03, 2025 Preliminary root cause: An increase in load to an internal system resulted in elevated CPU utilization on the Cloud Services layer. Specifically, the increase in CPU caused a backlog on the infrastructure responsible for query processing, and as a result, customers may have experienced long-running and/or failed queries. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/s4hrdj9y9h1m · Markdown: https://rewindex.com/company/snowflake/incidents/s4hrdj9y9h1m.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/s4hrdj9y9h1m · Generated 2026-10-19T01:59:17.116Z