# Snowflake: AWS - US West (Oregon): INC0103907

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-03-06 10:43 UTC · Resolved: 2024-03-06 12:45 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/qxv8lpm8x52p](https://status.snowflake.com/incidents/qxv8lpm8x52p)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-03-06 12:45 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features. Incident start time: 10:00 UTC March 06, 2024 Incident end time: 11:26 UTC March 06, 2024 Preliminary root cause: Our preliminary investigation indicates that an increase in resource utilization caused the metadata database to temporarily enter a degraded state, preventing users from accessing multiple Snowflake services. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/qxv8lpm8x52p · Markdown: https://rewindex.com/company/snowflake/incidents/qxv8lpm8x52p.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/qxv8lpm8x52p · Generated 2026-10-18T11:32:16.172Z