# Snowflake: AWS - Europe (Paris): INC0089352

> Snowflake status incident “AWS - Europe (Paris): INC0089352” on 2023-08-02: impact minor (vendor’s label), 24 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snowflake/incidents/prj4mvm7fgcz
Last updated: 2023-08-03T14:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-02 14:49 UTC · Resolved: 2023-08-03 14:33 UTC · Duration: 24 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/prj4mvm7fgcz](https://status.snowflake.com/incidents/prj4mvm7fgcz)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2023-08-03 14:33 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers were unable to access and use Snowsight services and features when leveraging a regionless URL. As a result, users were unable to log in, queries may have not executed, and users may have observed HTTP 403 errors. Incident start time: 05:39 UTC August 02, 2023 Incident end time: 14:05 UTC August 03, 2023 Preliminary root cause: An application role granted to Snowsight was misconfigured, preventing users from leveraging regionless URLs to use Snowflake services. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2023-08-02 14:49 UTC, resolved after 24 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/snowflake/incidents/prj4mvm7fgcz
- Citation: Snowflake, “AWS - Europe (Paris): INC0089352” (2023-08-02 14:49 UTC). Archived by Rewindex: https://rewindex.com/company/snowflake/incidents/prj4mvm7fgcz (CC BY 4.0).
- Markdown link: `[Snowflake: AWS - Europe (Paris): INC0089352 (2023-08-02)](https://rewindex.com/company/snowflake/incidents/prj4mvm7fgcz)`


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Canonical: https://rewindex.com/company/snowflake/incidents/prj4mvm7fgcz · Markdown: https://rewindex.com/company/snowflake/incidents/prj4mvm7fgcz.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/prj4mvm7fgcz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:31:33.366Z