# Snowflake: Azure - East US 2 (Virginia): INC0086411

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-06-13 17:21 UTC · Resolved: 2023-06-13 18:56 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/pn3g5sk0ldyh](https://status.snowflake.com/incidents/pn3g5sk0ldyh)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2023-06-13 18:56 UTC: Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features. Incident start time: 16:45 UTC June 13, 2023 Incident end time: 17:53 UTC June 13, 2023 Preliminary root cause: An unexpected increase in resource utilization caused the Metadata Database infrastructure layer to enter an unhealthy state, preventing connectivity to Snowflake services for some customers. A root cause analysis (RCA) document will be published within seven business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/pn3g5sk0ldyh · Markdown: https://rewindex.com/company/snowflake/incidents/pn3g5sk0ldyh.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/pn3g5sk0ldyh · Generated 2026-10-18T09:41:10.748Z